Support

Open source (free)

Documentation — quickstart, configuration, error codes
GitHub issues — bugs and feature requests for the public engine

Commercial (AWS Marketplace)

Subscribers and pre-sales questions: support@boundarylogic.io

Do not send production PII in email. Describe schema, error codes, and redacted logs only.

Response expectations

BoundaryLogic is a small team. We aim to respond to commercial subscribers within one business day for severity-1 (production blocking) issues and within three business days for general questions.

View on AWS Marketplace → Read the docs